Question 1

Can I sign up in Madrid without an NIE or a Spanish bank account?

Accepted Answer

Yes, on our own plans. MiMobile Red Fiber and the MiMobile Expat range need a passport and a SEPA bank account — any euro-area account works. No NIE, no Spanish bank, no Spanish phone number. The third-party plans we resell generally do require an NIE, and we will tell you before you pick one.

Question 2

Do I need 1 Gb in a Madrid flat?

Accepted Answer

Probably not. Streaming, video calls and normal browsing all run comfortably on 300 Mb, even with several people at home. Our 300 Mb is 29,90 €/mo and our 1 Gb is 39,90 €/mo. If you move large files every day — video editing, big backups — the gigabit is worth it. Otherwise we would rather you kept the ten euros.

Question 3

Is there a minimum contract term?

Accepted Answer

Our Expat plans have none. Some third-party fibre plans do carry a minimum term, and where that is the case we tell you the length before you sign rather than leaving it in the small print. If a price looks unusually low, ask what it becomes after the introductory months — that is the single most common surprise in Spanish telecoms.

Question 4

Can I add a mobile line to the same account?

Accepted Answer

Yes. Mobile lines start at 4,99 €/mo for 60 GB on our Expat range, and they are ordered on the same paperwork as the fibre. If you want to keep a number you already have in Spain, tell us at the start — a port-in is a different process from a new line and it needs your current details to go through cleanly.

Question 5

How long does installation take in Madrid?

Accepted Answer

Usually days rather than weeks once the order is placed, because the city is densely cabled and the operators have engineers nearby. The delays we see are almost always in the building rather than the network — an older block where the internal ducting needs work the comunidad has not approved yet. We check your exact address before anything is signed, and that check costs nothing.

Fibre in Madrid: coverage, operators and what it costs

Fibre coverage by neighbourhood and urbanisation

Plans worth looking at in Madrid

Red Fiber

Purple Fibre

Blue Fibre (Pausable)

Green Fibre (Pausable)

Support in Madrid — a person, not a call centre

See every fibre plan available in Madrid

Frequently asked questions

Fibre in other areas