Service
Box Support
Renewal and technical support for your set-top box. Only available for registered devices.
What's included?
- 1 month of service tied to your MAC address (renewable as needed)
- Priority technical support via email and WhatsApp
- Help with reconfigurations, updates and connection issues
How it works
- 1Enter your set-top box MAC address (find it under Settings → System)
- 2We check it against our list of compatible devices
- 3Pay by card and get an email confirmation once your support is active
Manual activation: your order is processed the same business day. You'll receive an email confirmation once it's live.
Buy support
Format: 10:27:BE:25:D0:1C (12 hexadecimal characters)
We'll email you when your support is active.
Total€25.00
Payment processed securely via Paycomet (Banco Sabadell). Your data is encrypted.