Question 1

How do I top up my MTN?

Accepted Answer

Enter the Spanish MTN phone number, choose the amount and pay by card. The balance is credited to the line in under a minute.

Question 2

How fast is the MTN top-up delivered?

Accepted Answer

MTN top-ups are instant. In most cases the balance appears on the recipient's phone within 60 seconds.

Question 3

Can I top up MTN from abroad?

Accepted Answer

Yes. You can top up a Spanish MTN line from anywhere in the world, paying with any Visa or Mastercard, including cards issued outside Spain.

Question 4

What amounts can I top up on MTN?

Accepted Answer

We offer the standard MTN amounts (€5, €10, €15, €20, €30, €40, €50) plus all the bundles available from the operator.

Question 5

What payment methods does MiMobile accept?

Accepted Answer

We accept Visa and Mastercard (credit and debit) processed securely via Stripe. No hidden fees or surcharges for foreign-issued cards.

Question 6

What happens if the MTN top-up doesn't arrive?

Accepted Answer

If the top-up fails for any reason, the card charge is cancelled automatically and we notify you by email. You're never charged when delivery fails.

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Frequently asked questions